Multimodal simulation helps to improve the airport experience
Multimodal simulation helps to improve the airport experience Published December 16, 2022 Seamless door-to-door air travel: how simulation can improve the customer experience Air travel might be the fastest way to travel but the experience is frequently beset by landside problems, like crowded airport facilities, long queues, congested access roads, delays, and inconvenient parking. The traditional approach to improving the customer experience was simply to expand airport facilities. However, [...]